One of my Christmas presents hasn't arrived, so I've had the joy of trying to contact the company I ordered it from. By this I mean the tedious & soul destroying experience of going through the "Welcome to ______ , if you wish to _____ , please press 1, if you wish to _____ , please press 2, if you _____ , please press 3 etc., until you finally reach: "if you require ____ , please press 15". At that point you have: a) lost the will to live, & b) realised that your query hasn't been included in the list. Then you get the false hope of: "If you wish to speak to a customer sales assistant please hold the line", at which point the phone goes dead. I actually was in tears after 4 identical phone calls.
Frankly if the present arrives before Christmas I'll be pleased, but if it doesn't I really don't care. If this sounds callous, then I don't care about that either! (Nothing personal, Dad, if you're reading this).
At the risk of sounding like an old gimmer, I really do think that things were better in the old days - at least as far as telephone calls to companies was concerned. If nobody was there to answer your call or everyone was busy, the number just rang & rang - either it was picked up or it wasn't. YOU KNEW WHERE YOU WERE. So much has changed for the better: power steering, invention of gift bags, car indicators that switch off by themselves, videos & DVDs, remote controls for TVs, walk-around telephones, & many more that I can't think of at the minute. The introduction of automated phone operators is NOT one of them. Word.
Frankly if the present arrives before Christmas I'll be pleased, but if it doesn't I really don't care. If this sounds callous, then I don't care about that either! (Nothing personal, Dad, if you're reading this).
At the risk of sounding like an old gimmer, I really do think that things were better in the old days - at least as far as telephone calls to companies was concerned. If nobody was there to answer your call or everyone was busy, the number just rang & rang - either it was picked up or it wasn't. YOU KNEW WHERE YOU WERE. So much has changed for the better: power steering, invention of gift bags, car indicators that switch off by themselves, videos & DVDs, remote controls for TVs, walk-around telephones, & many more that I can't think of at the minute. The introduction of automated phone operators is NOT one of them. Word.
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